Frequently Asked Questions

Keith Family Medicine provides comprehensive primary and preventive care for patients across all stages of life. Services include wellness visits, acute and chronic care, women’s and men’s health, mental health support, medical weight management, allergy testing, cardiac testing, home sleep studies, remote patient monitoring, chronic care management, onsite lab testing, imaging services, sports physicals, immigration physicals, and more.

Services may vary by location. Please contact your preferred clinic for availability.

You can schedule an appointment by calling or booking online with your preferred Keith Family Medicine location:

Dawsonville: (706) 216-4444 | Schedule Online

Conyers: (770) 929-1115 | Schedule Online

Decatur: (404) 649-4008 | Schedule Online

Choose the location most convenient for you to view available appointments.

 Yes. Keith Family Medicine welcomes new patients at our Dawsonville, Conyers, and Decatur locations. Appointment availability and services may vary by location, so please contact your preferred office or schedule online. 

 Keith Family Medicine accepts many major insurance plans, including Medicare and Medicaid. Coverage can vary by plan and location, so we recommend confirming participation with your insurance company or contacting our office before your visit. 

 Yes. Self-pay options are available for patients without insurance. Please contact your preferred location for current self-pay pricing and payment information. 

 Yes. Prescription refill requests can be made by contacting our office or through the patient portal when available. Please request routine refills before you run out of medication to allow time for review.

Some medications may require an appointment or follow-up evaluation before they can be renewed.

 Telemedicine appointments may be available for certain medical concerns. Please contact our office to determine whether a virtual visit is appropriate for your healthcare needs. 

 To request copies of your medical records, please contact the Keith Family Medicine location where you received care. Our team will assist you with the appropriate authorization and records request process. 

 If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

For urgent but non-life-threatening concerns, contact your Keith Family Medicine office for guidance and appointment availability.

 We value your feedback and appreciate your input regarding your experience at Keith Family Medicine. There are a couple of ways you can provide feedback or share your experience with us. You can leave a review on our Google, Facebook or Healthgrades page, where you can share your thoughts and impressions publicly.